Frequently Asked Questions for DX Exchange, Tracked Mail, SecureDX, Mail Shot and DX Directory Downloads.
How do I get a new key for my DX Exchange box?
Please look on the actual lock where you will find a code, make a note of this and call our Membership Service Team on 0333 241 5222 or the ROI on 01 506 0182 who will order you a new key. We ask that…» Read more
What time should I expect my Exchange mail from DX?
At DX we aim to deliver all Exchange mail to a Member's exchange by 9am. For more information please visit our DX Exchange service page or contact us.» Read more
Is it possible to have more than 1 DX Exchange box?
Yes, our members can have multiple DX Exchange boxes if required. If you would like to talk to our team about opening an additional Exchange box, please call the Membership Service Team on 0333 241 5222…» Read more
What happens if I move address - can I move DX Exchange box?
Yes you can. If you move your business premises and need to move to a different DX Exchange point we can help you organise this. Please contact us with your details and we will help you with the move.» Read more
Does DX provide a redirection service for Document Exchange Customers?
Yes we do! If a member moves to a different DX Exchange box or changes DX number we can redirect the new mail to the new box or number. For further details on our redirection service, please contact your…» Read more
Showing 16 to 20 of 21 results