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1-Man
Our tracked, next day delivery service for satchels, parcels, pallets and freight up to 6m in length.
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Overview
DX International is our convenient and versatile service enabling our DX Freight customers to despatch international delivery items into Europe, or globally, alongside their regular domestic deliveries.
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DX International comprises four services:
- European Road Express - a fully tracked, door-to-door, road-based delivery service into Europe, with certain size and weight limitations;
- EuroPack - a fully tracked door-to-door, road-based delivery service into Europe for items up to 3kg in weight or occupying a volume under 0.015 cubic metres;
- Global Air Express - a fully tracked, door-to-door, global delivery service, again with certain size & weight limitations;
- International Pallets & Freight - a bespoke export and import global delivery service tailored to your specific requirements using air, deep sea or road resources. Our dedicated International Helpdesk is highly knowledgeable in all modes of freight transport, via air, road or sea and will assist you in deciding which is the best option for you. They will then negotiate highly competitive rates for exporting to and importing from your destination.
DX International consignments are collected by your regular, local DX Service Centre and trunked into our hub at London Heathrow. From there they are passed to our international partner, Norsk, who image and scan all items before preparing them for export. All you have to do is prepare the label through our easy-to-use DM6 web-based booking system.
It guides you to produce pro-forma and commercial invoices and stores all the information so that you can build and maintain a database of your international customers and your transactions with them.
Should you need assistance, our specialist International team is available to support you in preparing the invoicing and documentation required for your goods to leave the UK.
You can monitor the progress of your consignments to their international destinations using our online tracking system.
Key features
- Europack - for small items up to 3kg
- European Road Express – daily departures for items up to 300cm in length with full Track & Trace and online proof of delivery
- Global Air Express – fast and efficient to any worldwide destination
- Pallets & Freight – for heavy or oversized items and even full loads
- Import and export services
- Dedicated helpdesk
How the process works
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Getting started
DX Freight customers place their first international booking on our DM6 booking system.
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Agreeing terms
You are then asked to sign our DX International Service Agreement.
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Collection
Thereafter, any international booking you make is collected at the same time as your domestic package collections.
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International transit
Your consignment is then trunked and transported to its destination country via our International Partner, Norsk.
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Local delivery overseas
Having reached its destination country, your consignment is transported on and delivered to the recipient address.
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Delivered Exactly
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How you will benefit
- Efficiency and convenience
- We collect your international consignments at the same time we collect your regular domestic consignments, saving you the time involved in separate or additional collection pickups.
- Accessibility
- If you’re already a DX Freight customer, an International account for managing delivery to overseas addresses is automatically available via our DM6 online system.
- Flexibility
- The service offers a wide range of tracked service options, from EuroPack (for items up to 3kg) to European Road Express, Global Air Express and International Freight (by road, sea and air).
- Expert help with international deliveries
- Our International Helpdesk is a dedicated resource, focused solely on our international services. If you need advice or support, they’re here to help.
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Start using DX International
We’re here, ready and waiting to talk to you about your requirements. Whether you are best served by this service or another part of our offer, our experience, expertise and unrivalled Customer Service will help you improve efficiency, lower costs and provide exemplary service to your customers.
Need more information about this service?
We're always on hand to help with any queries. If you'd like to speak to one of our dedicated Xperts then feel free to get in touch.
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Our customised service for the delivery of high value, larger and heavier items to your customer’s room of choice.
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Logistics
Our broad range of supply chain solutions, including transportation, warehousing and inventory management.
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