Document Exchange

document exchange hero
  • 12k+ members

    trust DX Exchange

  • 3,000+ Exchanges

    across professional services

  • 45+ years

    of industry experience


DX Document Exchange is our private business-to-business network that provides a fast, trusted and secure delivery service for the legal and professional services sectors. 

Established in 1975, ‘The Document Exchange’ swiftly became the legal sector’s preferred document delivery service. Today it is also widely used by the public sector and professional services companies of all kinds. 

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Key features

  • Post-5pm collection, overnight pre-9am delivery as standard
  • Secure and reliable for 47 years
  • Hassle free. Address and send with no stamping
  • Track valuable mail to members using DX Tracked Mail
  • Track valuable mail to street addresses using SecureDX
  • Market to other DX members using DX Mailshot

How the process works

  1. Joining

    An organisation such as a law firm or an individual barrister becomes a member of the Exchange.

  2. Onboarding

    The new member is given a DX number and receives a welcome pack with the key/s for their DX box and/ or Exchange if required.

  3. Sending

    Mail is sent using a DX number and taken to a local Exchange.

  4. Collection from Exchange

    Mail is collected from the sender’s local Exchange for overnight transit.

  5. Delivery to Exchange

    Mail reaches the receiving member’s numbered DX box in their local Exchange by 9am the next day. Members can receive text/email alerts of delivery.

  6. Delivered Exactly

    xpert 4

Trusted by our loyal customers

  • newhall solicitors llp logo
  • police scotland logo
  • lawsure insurance logo
  • scottish legal aid board logo
  • qeb logo
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How you will benefit

Your mail is delivered overnight, nationwide by 9am as standard (with only few, remote exceptions).
DX is a members-only network, reducing the risk of anything untoward befalling documents compared to using normal mail or courier networks.
You need only address to a DX address and send. There’s nothing to stamp, frank, or weigh. It’s done in seconds.
Regardless of the size of your organisation, all members have a named account manager and benefit from the support of the dedicated DX National Membership Team.
The range of services available enables members to use DX as a ‘one stop shop’ for all of their mail and courier requirements.
Collections occur post-5pm as standard, enabling the working day to stay open for longer. This is significantly more cost-effective than using Special Delivery or dedicated couriers to transport documents and packages.
the little things exchange

This is where our business began. We understand what DX members need and expect.

Start using DX Document Exchange

We’re here, ready and waiting to talk to you about your requirements. Whether you are best served by this service or another part of our offer, our experience, expertise and unrivalled Customer Service will help you improve efficiency, lower costs and provide exemplary service to your customers.

Discover our other DX services

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    Tracked Specimens

    Our Category B medical specimen delivery service. Also provision of packaging for Category A specimens.

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