DX Secure Flex

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  • 2,300+

    vehicles in operation

  • 107 depots

    across the UK and Ireland

  • 92 million items

    delivered every year


DX Secure Flex is our premium next-day service for delivery to end consumers. It offers you the flexibility and choices to be able to customise the delivery experience exactly as you wish. The service provides a full range of pre-flight options with a 2 hour delivery window as standard.

DX Secure Flex is highly flexible and laden with choices that help you tailor the delivery experience focusing on convenience, transparency and certainty.  ...

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Key features

  • 2 hour ETA as standard
  • Full range of pre-flight notifications
  • Range of pre-flight change options for recipient
  • Full tracking and GPS located
  • Photographic evidence of delivery point
  • Calling card left if delivery unsuccessful

Interview with David Arnold, General Manager for DX Express Northampton

How the process works

  1. Collection

    DX Secure Flex collects your consignment from you after you’ve logged it with us using DX Despatch.

  2. Local depot

    At your local DX depot, your consignment is unloaded and scanned, then trunked and forwarded to the appropriate DX Hub.

  3. DX Hub

    Once it reaches the DX Hub, the consignment goes through sorting, retrunking and scanning for its onward journey to our delivery depot.

  4. Delivery depot

    Once it reaches the DX Delivery depot local to the delivery address, the consignment is again scanned and loaded onto the delivery vehicle.

  5. The last leg

    Our driver then delivers the consignment directly to the delivery address, recording photographic evidence on delivery.

  6. Delivered Exactly

    DX Nuneaton 213aa
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How you will benefit

Best in class security and reliability
All our staff have come through our rigorous vetting process, which includes a Disclosure & Barring Service (DBS) check. This ensures you of a consistently secure and reliable service. Your parcel is always in very safe hands.
Unrivalled safety for your parcels at our Hubs
Our DX Hubs have a unique, fully caged sortation network with a cross-dock operation. This results in the lowest levels of damage in the delivery industry and minimal mis-sortation of parcels.
Local and personal contacts and management
Our customer services, account and depot management are all localised, and we don’t have call centres. You have direct contact with a local team you can build a relationship with, who care about and will get to understand your business.
the little things express

If there’s a gate... we close it. Always. It’s a tiny thing. But detail matters.

Start using DX Secure Flex

We’re here, ready and waiting to talk to you about your requirements. Whether you are best served by this service or another part of our offer, our experience, expertise and unrivalled Customer Service will help you improve efficiency, lower costs and provide exemplary service to your customers.

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Please let us know if you would like us to contact you or not by selecting one of the options below.

(The legal stuff)

We want you to know how our service works and why we need your registration details. Please read our privacy policy and then tick below that you agree with it.

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Discover our other DX services

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