DX Service Terms and Conditions
Please use this section if you require details of DX’s Terms and Conditions of Service. We ask that you read the DX Master Services Agreement first, in order to give proper context to the Service Descriptions and other supporting documentation such as the DX Packaging Guidelines.
DX Exchange ‘Rules of Membership’ is a stand-alone document. We also require members to observe the DX Packaging Guidelines when using this service.
DX
DX Customers - UK:
- DX Express Conditions of Carriage April 2019
- DX Express Defined Locations July 2019
- DX Express Defined Locations Scotland July 2019
- DX Express Service Description April 2019
- DX Document Exchange Rules of Membership
- DX Document Exchange Rules of Membership - GDPR Addendum
- DX Document Exchange - Complaints and Redress Policy
- DX Freight 1-Man - Conditions of Carriage July 2018
- GDPR Annex 1 V1.2 July 2018
- DX Freight 2-Man - Conditions of Carriage - GDPR Addendum
- DX Freight 2-Man - Conditions of Carriage - September 2018
- DX International - Conditions of Carriage - GDPR Annex
- DX International - Conditions of Carriage - Sept 2018
DX Customers - Republic of Ireland:
- DX Master Services Agreement
- DX Defined Locations
- DX Courier Service Description
- DX Document Exchange Rules of Membership
- DX Document Exchange Rules of Membership - Addendum GDPR