Frequently Asked Questions for our DX Secure delivery service
What is DX Secure?
DX Secure provides next day delivery of packets and parcels, predominantly to UK households and occasionally to selected business addresses. All services are provided on a contractual basis and are always…» Read more
Does DX Secure cover the whole of UK next day?
Depending on where you’re sending from, there are some exceptions known as Defined Locations (postcodes to which we cannot deliver within normal published service levels). You can find these under Terms…» Read more
What time does DX Secure deliver by?
Time of delivery is usually, but not exclusively, by 18:00 on the working day immediately following the weekday of collection. A working day is defined as Monday to Friday (excluding bank holidays). Please…» Read more
Can DX Secure deliver earlier than 6pm?
For customers choosing DX Mandatory Signature, an additional premium delivery deadline of 13:00 Monday to Friday may be available on payment of an extra charge, subject to availability. This will be confirmed…» Read more
Can DX Secure deliver on a Saturday?
Yes, we can, upon payment of an extra charge and subject to agreement of your delivery profile. Please note this service is only available in the UK.» Read more
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