Frequently Asked Questions for DX Exchange, Tracked Mail, SecureDX, Mail Shot and DX Directory Downloads.
I'm a DX Customer using courier, can I use the Secure Shredding service?
Yes you can, this service is open to all existing customers but is subject to certain collection requirements and minimum order quantities. For more information please contact us. Please note this service…» Read more
Can I send DX overseas?
We are working on a new service for DX members to send internationally. If you have a requirement now, please call the Membership Service Team on 0333 241 5222.» Read more
How do I contact my account manager?
If you already have a DX address, or would like to join DX and get a DX box address, call the Membership Service Team on 0333 241 5222» Read more
What size document can I send by my DX Exchange service?
Letters and parcels up to 25kg can be sent via DX Exchange.» Read more
How much does DX Tracked Mail service cost?
DX Tracked Mail labels cost £4.25 / €4.45 + VAT per label. If you require more labels for your deliveries you can place an online order via our dedicated order consumables page. For information please…» Read more
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