I have tried to download/install the Directory software, but an error message appears
You may not have access rights to download software and will need to contact your IT administrator. You may wish to discuss using the Network version (which will require the involvement of your IT administrator) instead.
If you have downloaded the software but are unable to install it, it is possible that your organisation’s IT policy restricts you from installing software. You will need to contact your IT administrator. You may wish to discuss using the Client version (networked) instead.
If you encounter any errors in the application at runtime, please drop an email to the DX IT Support for further investigation. For other issues as mentioned above, please contact your IT administrator to provide necessary privileges.