DX Exchange Directory
Frequently Asked Questions for the DX Exchange Directory
Is the DX Directory software safe to use?
The DX Desktop Directory software was developed by ePartners, a Microsoft Gold certified Partner and two time recipient of Microsoft’s Global Partner of the Year Award. Further updates to the application…» Read more
I have tried to download/install the Directory software, but an error message appears
You may not have access rights to download software and will need to contact your IT administrator. You may wish to discuss using the Network version (which will require the involvement of your IT administrator)…» Read more
Which operating systems support the DX Directory software?
The DX Desktop Directory is only suited to Microsoft operating systems. It is not suitable for Apple, Linux, or Sun Office operating systems.» Read more
I’m getting an error message when I update the DX Directory database
You may have restrictions on your Internet access and will need to contact your IT administrator. The Client Server version may be a better option for your organisation. Your IT administrator may need…» Read more
I have the Directory Client Server version, but I am still unable to receive the database updates
If you have a proxy server in place, it may prevent the database updating. You will need to contact your IT administrator with the recommendation that Port 80 is opened and the DX website url www.dxdelivery.com…» Read more
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