Frequently Asked Questions for our DX 1-Man delivery service
Where can I see who signed for my DX 1-Man freight delivery?
You are able to view this information online via our tracking page. You will require your 8 character consignment number and an image of the signature of the person who signed for your item will be available,…» Read more
I have a question about my online DX 1-Man freight booking tool. Who should I call?
Our IT Support desk will be happy to help you with any queries you may have with your online booking tool. The team are available to speak with you on 0151 649 0011. Please note DX 1-Man delivery service…» Read more
Who do I call if I need a collection of DX 1-Man freight from another part of the country?
You are able to enter the collection request details via our online booking tool (Despatch Manager). If you don’t currently use our online booking tool, your local Customer Care team can make the collection…» Read more
Can I check online that my DX 1-Man freight items have arrived?
Yes you can. Simply enter your consignment number (composed of 8 characters) on our tracking page and we will provide you with the latest status of your parcels. Please note DX 1-Man delivery service…» Read more
How do I check a price on a DX 1-Man freight item I want to send?
If you have an account with us your local Customer Care team will be able to assist you with any queries you may have. If you do not currently have an account with DX please contact us and we will be happy…» Read more
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