Downstream Access (DSA)

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Our postcode-addressed mail service that allows companies to send as few as 30 items per night through a cost-effective nationwide 3 business day delivery service.

DX has a Downstream Access service to suit your needs. Our dedicated fleet will collect and process your mail, in our secure network of Service Centres, before transporting to Royal Mail for our final mile delivery. 

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Key features

  • Convenient collection by our fleet/with your Exchange Mail
  • Competitive Pricing
  • Automated sorting to reduce sort time & improve quality
  • Sortation of all mail types at no extra cost
  • Dedicated customer service for DX members
  • Get the most from your mail DX mail service with your personal account manager

How the process works

  1. Separate Mail

    Ensure the DSA postcoded mail is placed separately to any regular DX mail in either a sack or pouch.

  2. Complete a DX waybill

    Enter a collection date, recording the total volume/format and sign the waybill.

  3. DX collection of the mail

    Leave mail for the courier in a reusable sack/pouch in the area indicated or take to the local Exchange by 5pm.

  4. Sorting Process

    Once collected and processed the postcoded mail will be sorted for onward delivery.

  5. Hand over to Royal Mail

    DX will then hand over the postcoded mail to the local Royal Mail centre.

  6. Delivered Exactly

    DX Nuneaton 226aa

How you will benefit

Cost/Time Savings
Up to 29% less than Royal Mail 2nd Class Rates. There is also no need to frank the mail.
Extended time window
Post-5pm collection from the Exchange gives secretaries/administrators & post room more time to generate and prepare mail
Ease of use
Your secretarial / admin staff continue to address mail as usual (DX address is the first choice)
Weekly billing invoiced in arrears with 7day direct debit payment terms.
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Our drivers know and understand the importance of your mail.

Start using DSA

We’re here, ready and waiting to talk to you about your requirements. Whether you are best served by this service or another part of our offer, our experience, expertise and unrivalled Customer Service will help you improve efficiency, lower costs and provide exemplary service to your customers.

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