Tracked Specimens

635,000 specimens

delivered each year
3,600

employees and counting
5000 customer queries

answered per day

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Overview

DX Tracked Specimens is our highly regarded specialist service for the carriage of Category B specimens and provision of packaging for Category A specimens. With a wealth of experience and millions of safe and secure sample deliveries completed, DX has both the track record and reach across the UK and Ireland to ensure your specimens reach their destination safely. ...

Our Tracked Specimens service complies with stringent health & safety standards, ensuring your samples are handled with the utmost care. Samples are tracked via GPS scanning through our network.

We have a proven track record for providing the Tracked Specimens service uninterrupted, with next day pre-9am delivery as standard. The service also features free collection of used packaging and an all-inclusive price for both packaging and delivery.

Category B Samples

We are a trusted next day courier of Category B specimens, transporting biological samples in compliance with the industry’s highest regulations, including delivery of COVID-19 samples for the NHS, Fit-to-Fly and other private testing to many laboratories across the UK.
Complying to IATA regulation for PI 620/650, our work is independently audited 12 times a year by Dangerous Goods Safety Advisors.

We work with a combination of large health organisations and smaller, independent laboratories to ensure the safe delivery of over 635,000 specimens every year.

Samples are collected post-5pm each day and delivered pre-9am next day, nationwide. Every sample is barcode tracked, with a courier signature required on arrival. The recipient of your sample delivery will receive an ‘out for delivery’ notification by email when an item is on its way to them.

Category A Samples

We provide the packaging for Category A infectious specimens within the UK. However, we do not transport Category A specimens.

Our packaging is fully compliant, meeting current legislative requirements for transporting Category A samples: IATA packing instruction 620 - UN2814 (or UN2900 affecting animals). We use ergonomically designed bottles that are safe for handling, with 1.5 turn lids and non-tapered aperture for easy extraction of samples. These are available in three sizes: 1, 2 and 3 litre, as well as temperature controlled packaging.

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Key features

Overnight, early morning delivery of specimens nationwide
Packaging for UN3373 all-inclusive
Dedicated national Health Support Team
25+ years health sector critical samples experience
Unique 3-line DX address to reduce errors and maximise
performance
Temperature controlled packaging options from ambient to -25C

How the process works

Preparing your samples

Category B specimens must be packaged in accordance with UN3373 regulations. DX provides packaging which exceeds these requirements for customers.
DX addresses your specimen

You complete the DX Tracked Specimen label, including all contact information, and retain the tracking number in a complimentary log book.
Sending your specimen

You take your specimens to your local Exchange in green sacks which we provide. You place these into the green sack at the Exchange for collection.
Transporting specimens

DX collects your specimen from the Exchange after 5pm Monday to Friday as standard, and delivers it to the recipient’s Exchange the following morning (Tuesday to Saturday) by 9am.
Track your item

You can track your item online. You can also register to receive DX Tracked Specimen delivery reports.
Delivered Exactly

Trusted by our loyal customers

How you will benefit

Complete system with packaging and delivery service provided all-inclusive: DX has specimen and sample packaging available in a range of both size and temperature control (ambient to -25C).
Simple addressing: Getting specimens delivered to the correct part of a hospital is no easy feat. Our unique addressing system ensures our drivers know the correct point to which your samples need to be delivered.

Longer specimen collection times: DX collects after 5pm Monday to Friday as standard, giving you the time to collect samples throughout the day. Delivery is by 9am the following morning, ensuring samples can be tested and results delivered ASAP.
Here to help: We know how important your specimens are. So we have a dedicated Health Sales Manager and Health Support Team available Monday-Friday, 8am to 6pm.

Our drivers know and understand the importance of your specimens.

Start using DX Tracked Specimens

We’re here, ready and waiting to talk to you about your requirements. Whether you are best served by this service or another part of our offer, our experience, expertise and unrivalled Customer Service will help you improve efficiency, lower costs and provide exemplary service to your customers.