General support

Have a general question?

Browse below for answers to questions about general aspects of our business. If you don’t find the answer you’re looking for, call 0333 241 1100 and speak to an Xpert directly.

 

 

• I have a query with my invoice, who should I contact?
• How can I find out about any service issues DX might be having?
• How should I package my items for DX?
• When does DX operate over the holidays?
• Where can I find my DX account and/or DX Exchange number?
• Can I collect my DX item from your depot?