Claim for lost or damaged items
Based in the UK? Claim for lost or damaged items
If you believe that a delivery, or part of a delivery, has been lost or has been damaged in transit, please complete this form. This is for the use of customers in the UK only.
In order for us to process your claim, you must complete all sections of the form. Your claim cannot be processed if you fail to do this.
Please refer to our Service terms & conditions before completing the form.
Claim for lost or damaged items
The claimants details should be entered below.
This form is for UK customers only.