Learn how to maximise your DX Exchange service, and how to get more from your Membership.
To ensure that your documents are collected, sorted and delivered on time follow the addressing guidelines as described in this section. You can also find out about our Address Book Cleansing and Mailroom Audit services below – which will help you to maximise your use of DX Exchange in your business, and help to reduce your postage costs.
When you join DX Exchange, you’ll be given your own unique DX number and a secure mailbox at your local Exchange.
You can start sending your mail through DX Exchange right away, following these simple steps:
We are excited to announce the launch of our free DX Exchange Notifications service, giving you that extra piece of mind when it comes to your DX Exchange deliveries.
With this new service we will send you an SMS and/or email as soon as the mail has been delivered to your Exchange. It means you’ll be able to collect important documents sooner to get on with the urgent business of the day.
FAQ's
To register to receive DX Exchange Notifications simply complete the form to your right.
Take your mail to your local Exchange, and post it into the Outgoing Mail Box before 5pm. If you want to send mail to DX Members within your own Exchange, you can simply deliver mail directly to their DX box at any time.
Our operations team will collect your documents, sort and deliver these through our national network, connecting over 4,000 Exchanges across the UK and Ireland.
The delivery team will post all your incoming DX mail into your private, locked mailbox at your local Exchange before 9am. Simply visit your Exchange each morning to collect your DX mail from your box.
If your business has an address book or mail database which hasn’t been cleaned recently, it could be costing you time and money – and you may wish to use our free DX Address Book Cleansing Service.
Not only will cleansing your mailing data remove inaccurate and old results, it will give you all the latest DX Member addresses for free. You can then add the new data into your case management system or marketing database.
We’ve partnered with address management specialist AFD Software Solutions to help you get the most from your DX Membership. Here are the three simple steps:
To request your free DX Address Book Cleanse, or to find out more, simply visit www.afd.co.uk/dxaddressbook/
Our Mailroom Audits have found that typically 20% of Members’ mail currently being sent by Royal Mail could be sent using DX Exchange.
Our mailroom audits are consistently showing that DX Members are not sending as much of their mail via the DX as they could be. The free, secure and confidential analysis of all mail being sent from your post room is carried out on a typical working day by our professional auditors. It will not impact or interfere with the working of your mail room and will identify all mail that could be sent via DX and help you make the most of your Membership.
If you're a DX Exchange member you can now log in to our dedicated member's area for the latest updates.
» Log inIf you need to search for a member's address, our Online Directory lets you do this with a range of options.
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