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DX

  • About DX
    • About DX

      DX is a well-established provider of a wide-range of delivery services, including parcel freight, secure, courier and logistics services, across the UK and Ireland.

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    • 40+ years of providing services to our Customers

    • 95% reduction in losses for UK government agencies using DX

    • 2,800+routes across UK & Ireland

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      Are you looking for time and cost effective savings for your 2nd class mail?

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      Why is DX preferred by businesses for reliable daily collections and deliveries?

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      Did you know that DX is ever present at the heart of every UK High Street each and every day helping retailers deliver?

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      Your Customers expect their items to be available in store within days, can your courier meet your needs?

      » Optical Industry
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      DX opens new Security Control Room » Read more

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Optical

For millions of people, a visit to the opticians can be a vital - and expensive - trip.

In a demanding society, the public expects glasses and contact lenses to be manufactured and in store within days.

DX delivers to most UK & Irish opticians each day. We’re entrusted by some of the world’s largest manufacturers and wholesale distributors and enjoy a long standing relationship with the Federation of Manufacturing Opticians.

  • Overview
  • How we can help
  • Why choose DX?
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Overview

DX arriving at a local optician, whether a small independent business or part of a major national chain, signals a happy end to an intensive process that usually starts with an optometry test, requires complex precision build in a laboratory and ends with a happy customer seeing clearly. 

DX is relied upon by the nation’s network of opticians. We understand that our role in the optical and ophthalmic industry supply chain is absolutely critical. Our next day service, with many senders choosing a morning delivery, helps keep the end customer loyal to their chosen optical store.

Our fully tracked service means that wholesalers and shops alike have access to an audit trail of data that shows where the glasses or contact lenses are from despatch to delivery. That’s why great businesses such as Boots Opticians, Optical Express and Vision Express trust us each day.

It's no wonder that DX is so entrusted by the optical sector, as we've been delivering day in day out for almost two decades!

DX is proud to deliver unwanted glasses to Vision Aid Overseas as part of our commitment to social responsibility.

» Browse Case Studies » View DX Services » Meet us at an Event

Learn More

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How we can help

DX is a prime delivery and collection provider for most of the UK’s optical businesses, from large networks to small independents. We’re a vital link in the supply chain, helping keep opticians’ customer satisfaction levels high, ensuring that customers stay loyal as their prescription evolves over the years.

DX not only handles prescription lenses, but also a broad range of fashion-wear glasses, accessories and contact lenses that need to be stocked by local outlets. We can also handle point-of-sale material ensuring that your instore display is always up-to-date.

As well as deliveries, we also offer a collection service, from just a handful of small packets to thousands of parcels requiring overnight distribution throughout the UK and Republic of Ireland.

DX can count Alcon, Coopervision, Essilor and Nikon among its extensive valued customer base. This is in addition to thousands of independent opticians.

» View DX Services » Meet us at an Event » Download Resources

Learn More

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Why choose DX?

Here are just a few reasons we are the preferred carrier of many:

  • Fully tracked delivery time options including pre-lunchtime and Saturday premiums, minimising Customer inconvenience
  • Online real-time web tracking, providing absolute peace of mind so you can easily manage your Customers' expectations
  • Easy to use ‘DX Despatch’ labelling software, with amazingly easy lookup features that mean repeat despatch addresses are just a click away 

We also offer:

  • It’s not just shops either. We can also deliver returns to wholesalers, orders to manufacturers and repairs to workshops!
  • DX routinely achieves 98.5% quality of service nationwide. We provide Next Day delivery including pre-lunchtime and Saturday premium options. For larger companies, we also offer secure delivery to residential addresses.
  • All packages handled by DX are tracked – and GPS located - through to their end destination, with a signature obtained from the end recipient’s address, where requested.
» Download Resources » View DX Services » Meet us at an Event

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Contact Us

If you would like further information on how DX can benefit your business, or if you would like to talk to a member of our Sales Team about your requirements, please complete the form or (if you are an existing DX Customer) please contact your Customer Relationship Manager directly.

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Health Industry

Health Industry

DX offer a safe and quick service to handle your time-sensitive, personal and hazardous consignments.

» Health Deliveries
DX Courier

DX Courier

Our unique B2B service offering you fast, secure and cost-effective nationwide next-day parcel delivery.

» DX Courier
DX Secure

DX Secure

Secure delivers small parcels and sensitive mail direct to a Customer, via a fully tracked delivery network.

» DX Secure
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