Founder of DX Exchange appointed as Brand Ambassador
Some four decades after founding DX Exchange, Pauline Lyle-Smith has returned to the business as Brand Ambassador.
The move is one of a series of initiatives by DX as it invests in and drives forward its unrivaled offering in the marketplace.
A successful businesswoman and lawyer, Pauline will be taking on an advisory role that will help to promote the development of DX Exchange, now part of DX’s Express Division.
Ms Lyle-Smith said: “It’s great to be involved again at DX Exchange, having founded the business in 1975. DX Exchange now has thousands of member organisations, covering the whole of the UK and Ireland, and it now reaches beyond the legal profession into other sectors including finance and government. What I am excited about is that the new management team at DX Exchange is as enthusiastic about the business as I was when I set it up.”
DX Exchange was established by Pauline in 1975 after strikes had severely disrupted the postal service. Pauline drew on her experience of Australian document exchange systems, when practising as a lawyer in Sydney, to establish a similar service in London. It quickly became the preferred document delivery service for the legal sector and now operates over 3,500 document exchanges across the UK and Ireland. The business expanded rapidly over the following years, and now handles all forms of secure delivery for both businesses and consumers.
Lloyd Dunn, CEO of DX, said: “We are delighted to welcome Pauline as Brand Ambassador to DX Exchange. Her significant experience of the legal profession and of DX Exchange will be invaluable as we continue to focus on improving service levels and bringing new customers into the business. The new management team at the business has already made substantial improvements, and we are very focused on looking at how we can innovate and develop this valuable service.”
Pauline was admitted as a solicitor to The Law Society of England and Wales in Chancery Lane in 1981. She played a major role in challenging postal laws regarding the UK Post Office monopoly and helped to achieve a number of changes. She went on to found, and was editor of, the UK Chambers and Partners Guide to the Legal Profession, which assesses and ranks the leading law firms, barristers’ chambers, solicitors and barristers across the UK.
In addition to her law career, Pauline has served on various Boards and Committees in both the UK and Australia, including as Deputy Chair of the Britain-Australia Society Education Trust.
Established in 1975, DX is a leading independent mail, parcels and logistics end to end network operator in the UK & Ireland. Renowned for offering great service, high security, and Customer choice, DX is relied upon by both public and private sector organisations. DX provides proven next-day or scheduled delivery services for mail, parcels and 2-Man deliveries to business and residential addresses nationwide.
As the specialist provider of Customer-driven solutions for the delivery of time sensitive, mission critical, 2-Man and high value deliveries, DX routinely handles goods from many etailers, high street retailers, and a wide range of items from many industry sectors including legal papers, jewellery, optical lenses, pharmacy items and high street fashion. DX is also the preferred provider of the UK Government and foreign embassies for identity documents and visas.
Notes for Editors
For more information, to arrange media briefings with DX, or to request a photograph, please contact:
Katherine Jacobs, Marketing & Communications Manager