DX Parcel Exchange offers increased customer convenience
DX providing convenient collections through partnerships with Doddle and InPost
DX has today announced the launch of DX ‘Parcel Exchange’. This new service gives parcel recipients the opportunity to collect their Internet deliveries from over 1,000 convenient locations nationwide. Utilising offerings from both InPost, the provider of click & collect parcel lockers located at supermarkets, petrol stations and retail parks and Doddle, whose purple stores are situated in railway stations and other major hubs across the UK, DX Parcel Exchange offers greater flexibility for customers looking to collect their deliveries on the move.
DX Parcel Exchange will give customers the option to have deliveries made to InPost’s 1,000 lockers and Doddle’s 45 parcel stores, through one combined web interface, so that consumers can collect their parcels at a place and time of day that best suits them. In order to meet varied consumer needs more effectively, DX Parcel Exchange will add new locations over time to complement those of InPost and Doddle.
Stuart Godman, Chief Strategy & Marketing Officer at DX, said: “Click & Collect has really expanded in popularity in recent years. Consumers are clearly enjoying the flexibility and convenience that online shopping offers and now expect the same from their delivery providers. Convenient collection services are therefore integral to fitting in with customers’ busy lives.
InPost and Doddle both have respected collection propositions and, coupled with DX’s delivery and fulfilment capabilities, we’re confident that DX Parcel Exchange will become a key feature in the online retail market.”
Tony Kells, Sales & Marketing Director at InPost, comments: “DX Parcel Exchange will enable thousands more shoppers to choose their local InPost locker, which can be accessed 24 hours a day, 7 days a week. More people than ever before are keen to take control of their parcel delivery experience, on terms that suit their lifestyles, so we’re very pleased to see DX offer our great solution to its customers.”
Peter Louden, Chief Operating Officer at Doddle, comments: "Consumers want greater control over the delivery of their goods and being able to offer them more convenient delivery options is an absolute must for any carrier. We're delighted that DX has chosen to include Doddle as part of DX Parcel Exchange and look forward to helping shoppers to collect their goods from Doddle at a time and place convenient to them."
Established in 1975, DX is a leading independent mail, parcels and logistics end to end network operator in the UK & Ireland. Renowned for offering great service, high security, and Customer choice, DX is relied upon by both public and private sector organisations. DX provides proven next-day or scheduled delivery services for mail, parcels and 2-Man deliveries to business and residential addresses nationwide.
As the specialist provider of Customer-driven solutions for the delivery of time sensitive, mission critical, 2-Man and high value deliveries, DX routinely handles goods from many etailers, high street retailers, and a wide range of items from many industry sectors including legal papers, jewellery, optical lenses, pharmacy items and high street fashion. DX is also the preferred provider of the UK Government and foreign embassies for identity documents and visas.
Notes for Editors
For more information, to arrange media briefings with DX, or to request a photograph, please contact:
Katherine Jacobs, Marketing & Communications Manager